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Shoppingflo FAQs: Your Go-To Guide for Fashion Queries

Shoppingflo is your trusted partner for fashion solutions. Discover our frequently asked questions to learn about shipping, orders, and more. Whether you're tracking an order or exploring our loyalty programs, our FAQ section has all the answers. Experience seamless shopping with our user-friendly platform and elevate your fashion journey with ease. Let Shoppingflo be your guide to an effortless and enjoyable shopping experience.

Faq
  • How long will it take for the order to reach me?
    Please refer to the product page for estimated shipping and delivery timelines. Domestic orders typically take 2-4 days, while international orders take 5-7 days from the time of shipping. You will also receive an email with the estimated delivery date once your order is shipped.
  • What should I do if my Shoppingflo order is delayed?
    We strive to deliver your products within the estimated delivery times. If your package has not arrived by the expected date, please contact us at Shoppingfloindia@gmail.com or call us at +91 7669870807. Our customer service team will assist you within 24 hours to resolve the issue. Please have your order number ready for quicker assistance. You can also track your order status in the 'My Orders' section of your account.
  • My order has been shipped. Can I track it?
    Once your order is dispatched, you will receive an email with the tracking number and courier company details. You can track your package 24 hours after dispatch.
  • How can I cancel my order?
    You can cancel your order within 4 hours of placing it. Please email us at Shoppingfloindia@gmail.com or call us at +91 7669870807 to request a cancellation. Note that you cannot cancel the order yourself on the website. Our customer service team will assist you within 24 hours. Please have your order number ready for quicker assistance.
  • How can I track my Shoppingflo order?
    To track your Shoppingflo order, log in to your account on our website and navigate to the 'My Orders' section. You will find the tracking information for your order there. Additionally, you will receive an email with the tracking number once your order is shipped. If you need further assistance, please contact our customer support team at Shoppingfloindia@gmail.com or call us at +91 7669870807.
  • What payment methods are accepted on Shoppingflo?
    We accept a variety of payment methods including credit/debit cards, net banking, UPI, and popular digital wallets such as Paytm and Google Pay. All transactions are secure and encrypted to ensure your safety. If you encounter any issues with payment, please contact our customer support team at Shoppingfloindia@gmail.com or call us at +91 7669870807.
  • How can I contact customer support?
    You can contact our customer support team via email at Shoppingfloindia@gmail.com or by calling us at +91 7669870807. Our support team is available from Monday to Friday, 9 AM to 6 PM IST. We strive to respond to all inquiries within 24 hours.
  • Are there any shipping charges for orders on Shoppingflo?
    We offer free shipping on all orders within India. For international orders, shipping charges may apply and will be calculated at checkout based on the destination and weight of the package.
  • What is the return policy for items purchased on Shoppingflo?
    At Shoppingflo, we offer a 30-day return policy for all items. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund. Please ensure that the item is in its original condition and packaging. To initiate a return, contact our customer service team at Shoppingfloindia@gmail.com or call us at +91 7669870807.
  • How do I initiate a return?
    To initiate a return, please contact our customer service team at Shoppingfloindia@gmail.com or call us at +91 7669870807. Provide your order number and the reason for the return. Our team will guide you through the process and provide you with a return shipping label.
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At Shoppingflo, we take pride in our exceptional services. We invite you to explore our unique features and get in touch with us to learn more. Enjoy free shipping with every purchase.

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